The word shopping brings thoughts of
immediate exhilaration to most people. But if you combine the word
shopping with auto insurance as in "shopping for car insurance " it
produces the opposite force. The thought of shopping for auto
insurance makes the eyes glaze over and the heart rate drop to the
pace of a slumbering couch potato.
Couch potato? Indeed. Doug, a consumer advocate
at The Foundation for Taxpayer & Consumer Rights (a California-based
consumer advocacy group) and a recognized car insurance issues
specialist, told us that too often "people purchase insurance by
calling the number on the tv screen."
But wait, this is important stuff! You want to
be adequately covered if you get in an chance event. And you certainly
don't want to pay more for car insurance than you must. Maybe waiting
for a solution to be beamed into your living room is not the greatest
idea.
How can you stay awake while surfing through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his insurance information into a comparative
insurance service. The quotes (for very basic coverage on two old car)
ranged from $1,006 to $1,807 a difference of $801 a year. If you're
currently dumping thousands into your automobile insurance firms
coffers because of a couple of tickets, an accident, or a questionable
credit valuation, shopping your policy against others may be well
worth the effort.
see it this way you can convert the money you
save into purchasing of something you've lusted after for a long time.
Hold that end in your mind. Now, let's begin.
Before you can shop for better service, you have
to decide what you need. The first step in finding the right insurance
for you is to figure out the amount of coverage you need. This varies
from state to state. So take a moment to find out what coverage is
required where you live. Make a list of the different types of
coverage and then return for the next step. (You will find a list of
each state's requirements and an explanation of the various types of
car insurance in "How Much car insurance Do You Really Need?". Also,
check out "Little-Known But Important vehicle insurance Issues" as it
has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios. car
insurance companies love these people. That's because car insurance
companies know what your chances are of being killed or maimed, and
how likely it is for your car to be damaged or stolen. The information
the automobile insurance organizations has collected over previous
decades is crunched into "actuarial tables" that give automobile
insurance adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of auto insurance is a difference of opinion between you (the insured)
and them (the car insurance companies). You believe you will, at some
point, probably get in an car crash. The automobile insurance company
believes you probably won't. And the auto insurance chance event, is
willing to take your money to prove you wrong.
So how much car insurance should you buy beyond
your state's minimums?
"Look at your personal financial situation,"
Dennis H, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
and that is all vehicle insurance is doing get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an accident in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis noted that his general recommendation for
liability limits are $50,000 bodily injury liability for one person
injured in an chance event, $100,000 for all people injured in an car
crash and $25,000 property damage liability (that is, 50/100/25) given
that half of the automobiles on the road are worth more than $20,000.
Here again, though, let your financial situation be your guide. If you
have no assets, don't buy excess coverage.
Another issue D howard mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
car crash.
Your driving habits may also be a condition. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the bundle [of collision and comprehensive coverage]," D
howard, said. "If your car is older, if you have a good driving record
and if there is a low likelihood that it would be totaled in an chance
event, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article this has been the
most stolen vehicle in the nation for several years (it's often stolen
for parts). But we would expect that most of them on the road have
well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having automobile insurance doesn't protect you
from absolutely anything bad that might happen. First, the auto
insurance firms needs to back up the claims that they make in the fine
details of the contract. TV ads show folksy adjustors at the scenes of
natural disasters passing out claims checks like coupons for cocktail
wieners at a supermarket. But, in case you haven't noticed, real life
is a bit different from TV ads. If you have an chance event, your auto
insurance firms will take a close look at your claim before mailing
you a check. And the check may be written for an amount much smaller
than you had hoped. For this reason, you should be intimately familiar
with the terms of your policy and call the companies with any
questions you might have.
Now that you have made several hardheaded and
philosophical decisions, it's time to start comparing. Begin by
setting aside about an hour for this task. Bring all your records
your current automobile insurance policy, your driver license number
and your vehicle registration. Drink plenty of coffee. Have a phone at
your elbow. And, of course, power up your computer.
Begin with the online services. If you go to
InsWeb.com or other car insurance quote sites, you can type in your
information and get a list of comparative price quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
price quote online services, you may not get instantaneous car
insurance price quotes. Some firms may contact you later by e-mail,
and some that are not "direct providers" may put you in touch with a
local agent, who will then calculate a quote for you. (A "direct
provider," like Geico, sells an car insurance policy to you directly;
other companies like State Farm sell car insurance through local
agents. We'll discuss the pros and cons of each later.) (2) It's not
easy to get quotes from these sites in all states if you live in New
Jersey, for instance, you'll probably find it faster to pick up the
phone, since most insurers currently don't provide online price quotes
for this state.
You can also try getting car insurance price
quotes from some of the insurance firms listed on the Edmunds.com Web
site Esurance, Geico, or Progressive. The forms will take about 10
minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching firms,
make notes in a separate computer file or on a piece of paper divided
into categories. This will keep you from duplicating your efforts.
When you visit the different online car insurance sites you should
take note of several things:
An 800 number to call for questions you
can't get answered online
The vehicle insurance companies payment
policy (When is your payment due? What happens if you're late in
making a payment?)
Discounts offered by the insurance
firms that pertain to you
The insurance firms consumer complaint
ratio from your state's department of insurance Web site (more on this
below)
The vehicle insurance firms A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those firms you haven't been able to get
an online quote from should be contacted. Surprisingly, doing this
process verbally can actually go faster than the online counterpart,
providing you have all the information regarding your driver license
and vehicle registration close at hand. When you get a price quote, be
sure to confirm the price. Also, ask them to fax or e-mail the quote
to you as a record.
While talking to the auto insurance companies
telephone salespeople, make sure you explore all options relating to
discounts. automobile insurance firms give discounts for a good
driving record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on car insurance ."
Always bear in mind that your mission isn't just
to buy the cheapest automobile insurance out there; it is to buy the
cheapest auto insurance and still receive adequate coverage and
service. "You don't want to pay to get a great deal on car insurance
and then not get your car repaired after an accident," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the auto insurance
companies based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a firms is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the companies deal
with you when you file a claim? Will you be paid the full amount to
which you are entitled? And will you be paid promptly?